Privacy Policy

Last Updated: June 2026

At Oak Hollow Farm ("we," "our," or "us"), we respect your privacy and are committed to protecting the information you share with us.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.

By using our website located at https://oakhollowfarm.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Account information
  • Order information
  • Messages submitted through contact forms
  • Newsletter signup information

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website activity
  • Referring websites

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Communicate about purchases and services
  • Respond to questions and customer service requests
  • Send newsletters and marketing communications
  • Improve our website and customer experience
  • Maintain website security
  • Comply with legal obligations

3. Payment Information

Payments may be processed through secure third-party payment providers.

We do not store complete credit card information on our servers.

Payment information is handled directly by the payment processor according to their privacy policies and security standards.

4. Email Marketing

If you subscribe to our newsletter, request information, or place an order, we may send communications related to our farm, products, services, promotions, and updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Transactional emails related to orders and account activity may still be sent when necessary.

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site.

Cookies may be used to:

  • Remember shopping cart contents
  • Remember user preferences
  • Improve website performance
  • Analyze website traffic
  • Support security features

We may use services such as:

  • Google Analytics
  • Meta (Facebook) Pixel
  • WooCommerce
  • Other website performance and analytics tools

These services may collect information about your interaction with our website.

You can control cookies through your browser settings.

6. How We Protect Your Information

We take reasonable measures to protect your information, including:

  • SSL encryption
  • Secure hosting environments
  • Password protection
  • Software updates
  • Security monitoring
  • Limited access to customer information

While we work to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Information Sharing

We do not sell your personal information.

We may share information with trusted third-party service providers when necessary to operate our business, including:

  • Payment processors
  • Shipping providers
  • Email marketing providers
  • Website hosting providers
  • Analytics services

These providers receive only the information necessary to perform their services.

We may also disclose information when required by law or to protect our legal rights.

8. Your Privacy Rights

You may contact us at any time to:

  • Request access to information we maintain about you
  • Correct inaccurate information
  • Request deletion of your information where legally permitted
  • Opt out of marketing communications

To make a request, contact us using the information listed below.

9. Children's Privacy

Our website is intended for a general audience and is not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If we learn that information has been submitted by a child under 13, we will take reasonable steps to remove it.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date.

Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

Oak Hollow Farm

info@oakhollowfarm.com