Terms of Service

Last Updated: June 2026

Welcome to Oak Hollow Farm ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, products, services, and online store located at https://oakhollowfarm.com.

By accessing this website, placing an order, creating an account, or otherwise using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use this website.

1. Product Availability

Our products are produced on a working farm and availability may vary throughout the year.

We reserve the right to limit quantities, discontinue products, substitute comparable products when appropriate, or cancel orders due to:

  • Inventory shortages
  • Processing delays
  • Weather events
  • Equipment failures
  • Animal health concerns
  • Supply chain disruptions
  • Other circumstances beyond our control

Product photographs are provided for illustration purposes and may not exactly represent the product received.

2. Pricing

All prices are listed in U.S. Dollars.

Prices may change without notice.

While we make every effort to ensure pricing accuracy, errors may occasionally occur. If a pricing error is discovered after an order is placed, we reserve the right to cancel the order and issue a full refund.

Taxes, shipping charges, delivery fees, and other applicable fees may be added during checkout.

3. Orders

Submission of an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

Reasons may include:

  • Product unavailability
  • Pricing errors
  • Suspected fraud
  • Payment issues
  • Violation of these Terms

Customers are responsible for providing accurate contact, billing, and delivery information.

4. Payment Processing

Payments may be processed through third-party payment providers.

By making a purchase, you authorize the selected payment processor to charge your payment method.

We are not responsible for the privacy practices, security measures, or policies of third-party payment providers.

5. Approximate Weights and Farm Products

Many farm products are sold using estimated or approximate weights.

Actual package weights may vary slightly from listed estimates.

When products are sold using weight ranges, we make reasonable efforts to provide products within the selected range, but exact weights cannot be guaranteed.

Natural variation is part of agricultural production.

6. Pickup and Delivery

Customers are responsible for collecting orders during designated pickup windows.

If delivery is offered, delivery schedules may be modified due to:

  • Weather conditions
  • Road conditions
  • Equipment issues
  • Staffing limitations
  • Other unforeseen circumstances

Failure to collect an order during the designated pickup period may result in cancellation of the order, forfeiture of products, additional fees, or store credit at our discretion.

Additional pickup and delivery details may be outlined in separate policies posted on this website.

7. Food Safety

Customers are responsible for the proper storage, handling, preparation, and cooking of products after pickup or delivery.

We are not responsible for damages, losses, spoilage, illness, or injuries resulting from improper handling or storage once products leave our possession.

Customers should inspect products promptly upon receipt and notify us of concerns within a reasonable period.

8. Refunds and Cancellations

Due to the perishable nature of many farm products, refunds and returns may be limited.

Refunds, replacements, credits, or other remedies may be offered at our discretion.

Orders may be cancelled by us for reasons including inventory shortages, pricing errors, suspected fraud, or inability to fulfill the order.

Specific refund and cancellation terms may be outlined in separate policies posted on this website.

9. Website Use

You agree not to:

  • Violate any applicable laws
  • Interfere with website operations
  • Attempt unauthorized access to systems or accounts
  • Introduce malicious software
  • Copy or reproduce content without permission
  • Use automated systems to scrape or harvest data

We reserve the right to restrict access to users who violate these Terms.

10. Intellectual Property

All content on this website, including text, logos, graphics, images, product descriptions, videos, branding, and other materials, remains the property of Oak Hollow Farm unless otherwise stated.

No content may be copied, reproduced, distributed, or used without written permission.

11. Third-Party Services and Links

This website may contain links to third-party websites or use third-party services, including payment processors, analytics tools, maps, email providers, and social media platforms.

We do not control and are not responsible for the content, policies, or practices of any third-party services.

12. Disclaimer of Warranties

This website and all products and services are provided on an "as-is" and "as-available" basis.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted access to the website or error-free operation.

13. Limitation of Liability

To the fullest extent permitted by law, Oak Hollow Farm shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of this website
  • Inability to access this website
  • Purchase or use of products
  • Delays or interruptions in service
  • Errors or omissions in website content

Our total liability for any claim shall not exceed the amount paid by you for the specific order giving rise to the claim.

14. Indemnification

You agree to defend, indemnify, and hold harmless Oak Hollow Farm, its owners, employees, contractors, and affiliates from claims, damages, liabilities, losses, and expenses arising from your violation of these Terms or misuse of this website.

15. Governing Law

These Terms shall be governed by the laws of the State of Virginia, without regard to conflict of law principles.

Any dispute arising from these Terms shall be resolved in the courts located within , Virginia.

16. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of this website after changes are posted constitutes acceptance of the revised Terms.

18. Contact Information

Questions regarding these Terms may be directed to:

Oak Hollow Farm

info@oakhollowfarm.com